Branch Locations
1st Franklin Financial
Cleveland
Cleveland
1st Franklin Financial Cleveland
4.8 out of 5.0
4.8 out of 5.0
Open Today: 8:30 AM - 5:30 PMOpen Today: 8:30 AM - 5:30 PMOpen Today: 8:30 AM - 1:30 PMOpen Today: 8:30 AM - 5:30 PMOpen Today: 8:30 AM - 5:30 PMClosed Today Closed Today
865 Keith Street, NW
Cleveland, TN 37311
US
(423) 479-4138(423) 479-4138
Hours:
| Day of the Week | Hours |
|---|---|
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 1:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Personal loans at the speed of life.
When you find yourself in need of financial help, we offer personal loans with flexible terms to fit any budget so you can get back to what really matters — living your life.
Quick approvals- Fixed payments, fixed rates
- Loans from [$1,000] to $15,000*
Apply Now
Getting the cash you need is fast and easy. We have three ways to apply to make things simple and convenient for you.
Apply via Phone
Talk to one of our loan specialists one on one over the phone to get started.
(800) 700-7943(800) 700-7943
Apply at Branch
Stop by one of our branches during normal business hours for faster service.
Learn MoreIf you need immediate assistance, call or visit a branch.
You could have the money you need to get everything back on track the same day.
In some cases, only in a few hours!
In some cases, only in a few hours!
Frequently Asked Questions
What documents do I need to apply for a 1st Franklin loan?
As part of the process, we will need a few documents to secure your loan. You’ll need valid identification, such as driver’s license, social security card or birth certificate, proof of address such as utility or phone bill, voter registration card or mortgage statement, and verifiable income such as paystub, tax return or bank statement.
What loan amounts do you offer?
1ˢᵗ Franklin Financial offers loans up to $15,000. Our Premier Loans are available up to $10,000.
Minimum loan amounts vary by state.
State: AL, LA, MS, SC, TN – Minimum Loan Amount: $1,000
State: GA – Minimum Loan Amount: $1,250
Can I qualify for a loan if I have a low credit score?
If you have a low credit score, we can still help. We make loans to fit just about any budget.
How long does it take to get approved?
Approvals are done right at the branch, so you can get your money fast. Sometimes in the same day.
How is a 1ˢᵗ Franklin Financial loan different from a payday loan?
1ˢᵗ Franklin Financial is not a payday lender nor do we offer loans secured against a customer’s next paycheck. We offer customers short and long term installment loans with payment plans that fit each customer’s need.
About 1st Franklin Financial Corporation
1st Franklin Financial Corporation is in the business of helping our friends and neighbors make their way through life with the dignity and respect they deserve. Since 1941, we have worked in local communities to provide financial solutions for our customers and their families.
It’s been over 75 years since our founder Ben F. Cheek, Jr., made his first $34 loan; since then we’ve worked with generations of families to provide them with the funds they need when they need them the most. Today, with more than 300 loan offices in six states, we continue to offer personal loans and financial solutions so our customers can reach their goals.
It’s been over 75 years since our founder Ben F. Cheek, Jr., made his first $34 loan; since then we’ve worked with generations of families to provide them with the funds they need when they need them the most. Today, with more than 300 loan offices in six states, we continue to offer personal loans and financial solutions so our customers can reach their goals.
Recent Reviews
4.8 out of 5.0
(27 Reviews)5.0 out of 5.0
March 8, 2020
Great customer service!! All of the staff are very friendly and helpful. Would definitely recommend them.
Clinton A.
Response from 1st Franklin Financial
March 8, 2020
Thank you for taking the time out of your busy schedule to review our business. We appreciate your recommendation, Clinton!
5.0 out of 5.0
March 6, 2020
Friendly, great service
Maynoshai C.
Response from 1st Franklin Financial
March 6, 2020
We are so grateful for your feedback!
2.0 out of 5.0
March 6, 2020
Web site stinks!
Can’t even get my balance or make a payment!
Ruth H.
Response from 1st Franklin Financial
March 6, 2020
We apologize for any inconvenience our Online Services has caused you. Our local team will be happy to assist you with any issues.
5.0 out of 5.0
March 6, 2020
Friendly
Keith C.
Response from 1st Franklin Financial
March 6, 2020
Thank you for taking the time to let us know how we are doing.
5.0 out of 5.0
March 6, 2020
Good customer service
Kristie F.
Response from 1st Franklin Financial
March 6, 2020
We are delighted to have had the opportunity to serve you.
5.0 out of 5.0
March 6, 2020
Excellent service and very friendly.
Jennette S.
Response from 1st Franklin Financial
March 6, 2020
We will be sharing your review with the team to encourage them to continue to strive for excellence in customer service.
5.0 out of 5.0
March 6, 2020
They were patient with me.
Domineque B.
Response from 1st Franklin Financial
March 6, 2020
Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us.
5.0 out of 5.0
March 5, 2020
Great people...
Janellen H.
Response from 1st Franklin Financial
March 5, 2020
We will always try our best to provide you with the best service possible.
5.0 out of 5.0
March 5, 2020
WHEN I CALL IN MY PAYMENT I AM ALWAYS GREETED WITH A WARM AND FRIENDLY VOICE AND A KNOWLEDABLE PERSON
Jacqueline M.
Response from 1st Franklin Financial
March 5, 2020
Thank you for taking the time to review our Cleveland office!
5.0 out of 5.0
March 5, 2020
Customer service is excellent
Frances P.
Response from 1st Franklin Financial
March 5, 2020
Thank you for taking time to share your opinion with others.
5.0 out of 5.0
March 5, 2020
Very easy people to deal with
Brian R.
Response from 1st Franklin Financial
March 5, 2020
Our goal is to provide customers with superior service that exceeds their expectations.
3.0 out of 5.0
March 5, 2020
Website does not let me check balance
Ruth H.
Response from 1st Franklin Financial
March 5, 2020
Please give our office a call for assistance with Online Services.
5.0 out of 5.0
March 5, 2020
Great Business
Bradley P.
Response from 1st Franklin Financial
March 5, 2020
We know that you have options and are pleased that you selected us and proud to have served you.
5.0 out of 5.0
March 5, 2020
Very good people to deal with good attitude and good business
Brandy S.
Response from 1st Franklin Financial
March 5, 2020
Getting reviews like yours ranks among our favorite things!
5.0 out of 5.0
March 5, 2020
Great customer service
Deanna C.
Response from 1st Franklin Financial
March 5, 2020
Please visit us again. It is our pleasure to serve you.
5.0 out of 5.0
March 5, 2020
Always friendly service!
Kelly T.
Response from 1st Franklin Financial
March 5, 2020
We look forward to serving you in a future visit.
5.0 out of 5.0
March 4, 2020
Great Customer Service
Lela C.
Response from 1st Franklin Financial
March 4, 2020
Please know that we remain committed to be the best in the industry, so that we may gain your business time after time.
5.0 out of 5.0
March 4, 2020
Friendly and Great Customer service 👍
Sharon R.
Response from 1st Franklin Financial
March 4, 2020
Thank you so much for taking a few moments to let us know how we are doing.
5.0 out of 5.0
March 4, 2020
Excellent customer service! I’m always greeted so well when I need to call this bank.
Autumn B.
Response from 1st Franklin Financial
March 4, 2020
We know that you have options and we are very happy you chose to do business with us.
5.0 out of 5.0
March 4, 2020
was there when I needed them
Joyce A.
Response from 1st Franklin Financial
March 4, 2020
We are so glad we were able to help you. Helping our customers is what we love best.
Displaying 1 out of 20 reviews