1st Franklin Financial
Cleveland

1st Franklin Financial Cleveland

4.8 out of 5.0full starfull starfull starfull starfull star
36 Reviews
4.8 out of 5.0full starfull starfull starfull starfull star
36 Reviews
Open Today: 8:30 AM - 5:30 PMOpen Today: 8:30 AM - 5:30 PMOpen Today: 8:30 AM - 1:30 PMOpen Today: 8:30 AM - 5:30 PMOpen Today: 8:30 AM - 5:30 PMClosed Today Closed Today
865 Keith Street, NW
Cleveland, TN 37311
US
(423) 479-4138(423) 479-4138
Serving Cleveland since 2009!

Hours:

Day of the WeekHours
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 1:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
SaturdayClosed
SundayClosed
Personal loans at the speed of life.
When you find yourself in need of financial help, we offer personal loans with flexible terms to fit any budget so you can get back to what really matters — living your life.
  • Quick approvals
  • Fixed payments, fixed rates
  • Loans up to $15,000*

Apply Now

Getting the cash you need is fast and easy. We have three ways to apply to make things simple and convenient for you.

Apply via Phone

Talk to one of our loan specialists one on one over the phone to get started.

(833) 689-5626(833) 689-5626

Apply Online

Apply anytime and we’ll start your loan process the next business day.

Apply Now

Apply at Branch

Stop by one of our branches during normal business hours for faster service.

Learn More
If you need immediate assistance, call or visit a branch.
You could have the money you need to get everything back on track the same day.
In some cases, only in a few hours!
Frequently Asked Questions
What documents do I need to apply for a 1st Franklin loan?
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As part of the process, we will need a few documents to secure your loan. You’ll need valid identification, such as driver’s license, social security card or birth certificate, proof of address such as utility or phone bill, voter registration card or mortgage statement, and verifiable income such as paystub, tax return or bank statement.
What loan amounts do you offer?
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1ˢᵗ Franklin Financial offers loans up to $15,000.
Can I qualify for a loan if I have a low credit score?
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If you have a low credit score, we can still help. We make loans to fit just about any budget.
How long does it take to get approved?
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Approvals are done right at the branch, so you can get your money fast. Sometimes in the same day.
How is a 1ˢᵗ Franklin Financial loan different from a payday loan?
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1ˢᵗ Franklin Financial is not a payday lender nor do we offer loans secured against a customer’s next paycheck. We offer customers short and long term installment loans with payment plans that fit each customer’s need.
Our Local Dealers
We proudly offer select financing at the dealers listed below. Please be sure to check out their sites and support your local community!
Scotts Furniture Co., LLC
(423) 614-7577
See Offers
Companion Funeral & Cremation - Athens
(423) 473-2620
See Offers
Companion Funeral and Cremation - Cleveland
(423) 453-2302
See Offers
White Oak Armory
(423) 641-1075
See Offers
Ed's Cycles, Inc
(423) 472-5551
See Offers
HBR Powersports
(423) 790-0510
See Offers
Cameron Medical & Oxygen Supplies
(423) 614-5962
See Offers

Recent Reviews

4.8 out of 5.0full starfull starfull starfull starfull star
1 Star
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5 out of 5full starfull starfull starfull starfull star
Oct 26, 2022
Office staff were excellent! Couldn't ask for a better team!
Sharon S
4 out of 5full starfull starfull starfull starempty star
Aug 16, 2022
Lisa is amazing. I applied got 1900. Applied at another financial institution at the mall that I have account with and haven’t missed a payment on there and they asked 1000 questions of what I was paying off and then just wanted to lend me 300.00 with a co-signer. 1st Franklin you have my business from now on.
Robin
5 out of 5full starfull starfull starfull starfull star
Jun 27, 2022
Lisa in the office is amazing great customer service and easy to talk to and they will help you out in all condition!!
Cassie B
5 out of 5full starfull starfull starfull starfull star
May 13, 2022
My mom had passed away and she didn't have any life insurance and through Franklin Financial we were able to get the funds so my mom could have a proper funeral
Karen & Jason P
5 out of 5full starfull starfull starfull starfull star
May 5, 2022
All the ladies in there are always so nice. As soon as you go in their telling you hi. Great Job!!
Teresa B.
5 out of 5full starfull starfull starfull starfull star
May 5, 2022
It's always a pleasure to go into 1st Franklin. All the Ladies are very kind and helpful and Professional in every way. Keep up the Great Job Ladies… YOU ROCK...!! Thanks 1st Financial.
Marian G
5 out of 5full starfull starfull starfull starfull star
Apr 26, 2022
Really nice people
Alexandra h
5 out of 5full starfull starfull starfull starfull star
Mar 1, 2022
Absolutely love Lacy!!
Sheena.M
5 out of 5full starfull starfull starfull starfull star
Feb 1, 2022
Friendly staff
Matthew a
5 out of 5full starfull starfull starfull starfull star
Mar 8, 2020
Great customer service!! All of the staff are very friendly and helpful. Would definitely recommend them.
Clinton A.
Thank you for taking the time out of your busy schedule to review our business. We appreciate your recommendation, Clinton!
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 6, 2020
Friendly, great service
Maynoshai C.
We are so grateful for your feedback!
Response from 1st Franklin Financial
2 out of 5full starfull starempty starempty starempty star
Mar 6, 2020
Web site stinks! Can’t even get my balance or make a payment!
Ruth H.
We apologize for any inconvenience our Online Services has caused you. Our local team will be happy to assist you with any issues.
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 6, 2020
Friendly
Keith C.
Thank you for taking the time to let us know how we are doing.
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 6, 2020
Good customer service
Kristie F.
We are delighted to have had the opportunity to serve you.
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 6, 2020
Excellent service and very friendly.
Jennette S.
We will be sharing your review with the team to encourage them to continue to strive for excellence in customer service.
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 6, 2020
They were patient with me.
Domineque B.
Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us.
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 5, 2020
Great people...
Janellen H.
We will always try our best to provide you with the best service possible.
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 5, 2020
WHEN I CALL IN MY PAYMENT I AM ALWAYS GREETED WITH A WARM AND FRIENDLY VOICE AND A KNOWLEDABLE PERSON
Jacqueline M.
Thank you for taking the time to review our Cleveland office!
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 5, 2020
Customer service is excellent
Frances P.
Thank you for taking time to share your opinion with others.
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 5, 2020
Very easy people to deal with
Brian R.
Our goal is to provide customers with superior service that exceeds their expectations.
Response from 1st Franklin Financial