1st Franklin Financial
Cleveland
1st Franklin Financial Cleveland
4.8 out of 5.0full starfull starfull starfull starfull star
27 Reviews
4.8 out of 5.0full starfull starfull starfull starfull star
27 Reviews
Open Today: 8:30 AM - 5:30 PMOpen Today: 8:30 AM - 5:30 PMOpen Today: 8:30 AM - 1:30 PMOpen Today: 8:30 AM - 5:30 PMOpen Today: 8:30 AM - 5:30 PMClosed Today Closed Today
865 Keith Street, NW
Cleveland, TN 37311
US
(423) 479-4138(423) 479-4138
Serving Cleveland since 2009!

Hours:

Day of the WeekHours
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 1:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
SaturdayClosed
SundayClosed
Personal loans at the speed of life.
When you find yourself in need of financial help, we offer personal loans with flexible terms to fit any budget so you can get back to what really matters — living your life.
  • Quick approvals
  • Fixed payments, fixed rates
  • Loans up to $15,000*

Apply Now

Getting the cash you need is fast and easy. We have three ways to apply to make things simple and convenient for you.

Apply via Phone

Talk to one of our loan specialists one on one over the phone to get started.

(833) 689-5626(833) 689-5626

Apply Online

Apply anytime and we’ll start your loan process the next business day.

Apply Now

Apply at Branch

Stop by one of our branches during normal business hours for faster service.

Learn More
If you need immediate assistance, call or visit a branch.
You could have the money you need to get everything back on track the same day.
In some cases, only in a few hours!
Frequently Asked Questions
What documents do I need to apply for a 1st Franklin loan?
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As part of the process, we will need a few documents to secure your loan. You’ll need valid identification, such as driver’s license, social security card or birth certificate, proof of address such as utility or phone bill, voter registration card or mortgage statement, and verifiable income such as paystub, tax return or bank statement.
What loan amounts do you offer?
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1ˢᵗ Franklin Financial offers loans up to $15,000. Our Premier Loans are available up to $10,000. Minimum loan amounts vary by state. State: AL, LA, MS, SC, TN, TX – Minimum Loan Amount: $1,000 State: GA – Minimum Loan Amount: $1,250
Can I qualify for a loan if I have a low credit score?
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If you have a low credit score, we can still help. We make loans to fit just about any budget.
How long does it take to get approved?
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Approvals are done right at the branch, so you can get your money fast. Sometimes in the same day.
How is a 1ˢᵗ Franklin Financial loan different from a payday loan?
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1ˢᵗ Franklin Financial is not a payday lender nor do we offer loans secured against a customer’s next paycheck. We offer customers short and long term installment loans with payment plans that fit each customer’s need.

Recent Reviews

4.8 out of 5.0full starfull starfull starfull starfull star
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5 out of 5full starfull starfull starfull starfull star
Mar 8, 2020
Great customer service!! All of the staff are very friendly and helpful. Would definitely recommend them.
Clinton A.
Thank you for taking the time out of your busy schedule to review our business. We appreciate your recommendation, Clinton!
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 6, 2020
Friendly, great service
Maynoshai C.
We are so grateful for your feedback!
Response from 1st Franklin Financial
2 out of 5full starfull starempty starempty starempty star
Mar 6, 2020
Web site stinks! Can’t even get my balance or make a payment!
Ruth H.
We apologize for any inconvenience our Online Services has caused you. Our local team will be happy to assist you with any issues.
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 6, 2020
Friendly
Keith C.
Thank you for taking the time to let us know how we are doing.
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 6, 2020
Good customer service
Kristie F.
We are delighted to have had the opportunity to serve you.
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 6, 2020
Excellent service and very friendly.
Jennette S.
We will be sharing your review with the team to encourage them to continue to strive for excellence in customer service.
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 6, 2020
They were patient with me.
Domineque B.
Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us.
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 5, 2020
Great people...
Janellen H.
We will always try our best to provide you with the best service possible.
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 5, 2020
WHEN I CALL IN MY PAYMENT I AM ALWAYS GREETED WITH A WARM AND FRIENDLY VOICE AND A KNOWLEDABLE PERSON
Jacqueline M.
Thank you for taking the time to review our Cleveland office!
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 5, 2020
Customer service is excellent
Frances P.
Thank you for taking time to share your opinion with others.
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 5, 2020
Very easy people to deal with
Brian R.
Our goal is to provide customers with superior service that exceeds their expectations.
Response from 1st Franklin Financial
3 out of 5full starfull starfull starempty starempty star
Mar 5, 2020
Website does not let me check balance
Ruth H.
Please give our office a call for assistance with Online Services.
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 5, 2020
Great Business
Bradley P.
We know that you have options and are pleased that you selected us and proud to have served you.
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 5, 2020
Very good people to deal with good attitude and good business
Brandy S.
Getting reviews like yours ranks among our favorite things!
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 5, 2020
Great customer service
Deanna C.
Please visit us again. It is our pleasure to serve you.
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 5, 2020
Always friendly service!
Kelly T.
We look forward to serving you in a future visit.
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 4, 2020
Great Customer Service
Lela C.
Please know that we remain committed to be the best in the industry, so that we may gain your business time after time.
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 4, 2020
Friendly and Great Customer service 👍
Sharon R.
Thank you so much for taking a few moments to let us know how we are doing.
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 4, 2020
Excellent customer service! I’m always greeted so well when I need to call this bank.
Autumn B.
We know that you have options and we are very happy you chose to do business with us.
Response from 1st Franklin Financial
5 out of 5full starfull starfull starfull starfull star
Mar 4, 2020
was there when I needed them
Joyce A.
We are so glad we were able to help you. Helping our customers is what we love best.
Response from 1st Franklin Financial