1st Franklin Financial Brunswick

> i had excellent experience with Valire Newbern today.

They are an extremely professional and courteous team. I highly recommend anyone seeking to establish/rebuild they're credit or secure a personal loan to call 1FF. Valerie and Tashaundra are true gems!

Awesome young lady. All service is good from them.

My experience with 1stFF has always been great, I can only remember one time that I couldn’t make my payment on time, I had given the company a call and explained my situation and they were very understanding by asking me with concerns of when can I come I paid that particular account off and almost two years later I reopened again I’m glad I did because it’s definitely helping my credit score as I pay on time. I just love the ladies at the Brunswick Georgia Branch.

Jennifer the office manager is a very rude individual no customer service whatsoever she has a tendency if you do not return her call when she feels that you should be returning it she has the audacity to leave you a message I need you to call me by 2 PM no later who she think she is baby that type of demeanor and Voice Mail would never get you anything from Tania Santiago I’m not a childI will pay you when I get the money just like I had said it’s not your money you work for Franklin that’s not your personal money baby coming out of your banking account but trust and believe when I pay this off if I have to deal with you on any occasion I would never do business with that company again you’re a poor piece of an excuse to be representing anybody company I wouldn’t allow you to represent my Flea Farm and you heard that right I said flea and tick farm not Jennifer she would run away any customer that you had

Very good customer service and a very friendly staff.

I have been a loyal customer for many,many years and have never been disappointed by your service. Recently,the Brunswick branch out-did themselves. I was in need of a new A/C unit for my house and called Brunswick office to explain what I needed and Lisa Harden helped me to get the money I needed. She was very professional and so courteous that I felt extremely comfortable with her. I commend your company for having the foresight to hire this young woman,and look forward to our continued relationship. Thank You so much !

Your employee Valerie can use a training class for customer service. When a payment can be made she friendly, when one cannot make their payment she has the most horrible attitude like the loan came from her pocket. This is not a one-time experience. Since I have discovered other loan companies in Brunswick, I will utilize them. There is no way she should be allowed to talk to us like she do, when we cannot make a payment. I will no longer refer this company to any of my friends like I use to. The loan gets paid just sometimes not on the due date. Fix it Jesus.

Great customer service, friendly, knowledgeable and helpful.

Wonderful people wonderful service

They have always been there for me and my needs. Customer service is always excellent. Service is always quick and knowledgeable. I actually enjoy going there!

Great customer service, staff is friendly and helpful

I have always had a great experience with 1st Franklin!! ALL the ladies in the Brunswick office very professional and helpful!!!

The staff is awesome

They could be a lot friendlier, and have some different diversity with their staff .

Great Customer Service

wonderful customer service

Excellent service.